Paratransit Operator

 

Position Summary: 

 The primary function of the Paratransit Operator is to provide RESERVED ENTERPRISE TRANSPORTATION ’s customers/riders with door-to-door transportation in accordance with RESERVED ENTERPRISE TRANSPORTATION  standards of excellence. 

 

Essential Job Functions:

• Provide door-to-door transportation for passengers using RESERVED ENTERPRISE TRANSPORTATION  issued vehicle.

• Plan routes to destination, and evaluate alternatives for unexpected detours or emergencies.

• Pick up passengers in response to radio or telephone relayed request for service.

• Exhibit safe and defensive driving skills in accordance with RESERVED ENTERPRISE TRANSPORTATION ’s driver training.

• Open and close doors for customers.

• Provide passenger with easy entry and exit at pick up and drop off locations

• Maintain knowledge of proper methods to load and unload, distribute and secure passengers.

• Indicate completion of trip as instructed (e.g. through Mobile Data Terminal or Dispatch).

• Complies with local traffic regulations.  Evaluates and maintains proper speeds and distances based on road conditions and traffic conditions

• Completes accident and/or incident reports

• Collects and records appropriate cash receipts and fares.

• Completes Pre-trip and Post-trip inspections (e .g. records mileage, fuel level , vehicle defects, etc. )

 

Key performance indicators:

• Daily on-time performance

• Daily productivity (trips per hour)

• Your ability to follow the department Standard Operating Procedures

• Attendance

• Customer service and appearance

 

• Education/Work Experience:

• Must be 25 years or older;

• Must hold a valid Illinois Driver’s license;

• Must have held a valid Driver’s license for three (5) consecutive years;

• Must have a Court Purpose Motor Vehicle Report (MVR) with no more than one (1) moving violation in the past five (5) years.

• Must be able to pass a criminal background check with no felony convictions;

• Customer service, verbal and written communication, and problem solving skills.

 

Physical Demands: 

• SIT1 - Driver must operate vehicle to transport passengers to various locations.

• Requires tolerance of seated posture up to (40 min.) continuously, for a total of up to (8 hr.) per (10 hr.).

• STAND1 - Driver must assist passengers in/out of vehicle or wait for passengers

• Requires tolerance of standing posture up to (5 min.) continuously, for a total of up to (2 hr.) per (10 hr.).

• TEMPERATURE - Driver must tolerate working environment with outside temperatures.

• TEMPERATURE - Driver must tolerate working environment with inside ambient temperatures.

• VISION1 - Driver requires (Near/Far/Depth/Color) vision to operate vehicle.

• WALK1 - Driver must access pick up points for passengers. Requires walking up to (0.5 mi.), in (1 shift).

  

Work Environment:  

The Paratransit Operator must be able to work in an environment consisting of long periods 

                                                  

 

                                                                         email all resumes to: careers@reservedenterprise.com